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T-Mobile's brand of more, more, more
Wireless provider opens Lakewood store
by Fran Jackson

Sponsored by T-Mobile Lakewood
  

 
       
   

There’s a popular retro song by a disco diva who croons, “More, more,  more.  How do ya like it, how do ya like it?”

At 14875 Detroit Avenue, members of the T-Mobile Lakewood staff say they're committed to giving you more.  And they're pretty sure you’ll like it!

“We want to be Lakewood’s highest-regarded service company for affordable, reliable and fun mobile solutions,” says T-Mobile Lakewood Store Manager Timothy Boszor.  “We’ll become the best wireless provider by giving more minutes, more features and more service.”

In 2006, according to independent consumer researcher J.D. Powers & Associates, T-Mobile is the most highly regarded among mobile providers.  In fact, T-Mobile is the only wireless carrier to rank highest in overall customer satisfaction for the third consecutive rating period.

T-Mobile is also the only wireless service company to rank significantly above industry averages in all of the 42 customer satisfaction criteria used by J.D. Powers.  Those key criteria include call quality, customer service, service plan options and cost of service.  J. D. Powers' independent results are based upon 22,871 interviews with wireless customers.

Those top results don’t surprise Boszor and his store staff, but they don't take them for granted either…

T-Mobile introduces new
kidConnect wireless plan

T-Mobile Lakewood Store Manager Timothy Boszor announced the availability of kidConnect, the first wireless rate plan designed for parents and kids that costs a flat $19.99 per month.  The new, innovative plan also provides unlimited calling between the parent and child's T-Mobile phones.

"Parents want the peace of mind that comes from being able to stay in touch with their kids without the worry of a high wireless bill," says Boszor.  "Kids want to communicate the way they choose with any cool T-Mobile handset they want.  Our new kidConnect plan is specifically designed to give both parents and kids what they want."

Kids can use their plan minutes for calling, text and instant messaging, sending pictures and videos, and even for 411.  Parents will know what their monthly bill will be and that they can connect with kids anytime.

To learn more about kidConnect and its many family features, give Timothy Boszor and the T-Mobile Lakewood team a call at (216) 221-4092 or stop in the store at 14875 Detroit Avenue in Lakewood City Center, aka, "the Marc's Plaza."

“Our goal is to always be the very definition of value for our customers.  We hope our neighbors will stop in and visit with our knowledgeable staff and get free advice on how they can effortlessly stay connected to the people who mean the most to them.

“We’re committed to giving more of what people need with their wireless service, so they can get more from their lives.”

Want more?  The Lakewood store is a full-service stop, where you can activate new service, add lines to existing T-Mobile service, upgrade your current mobile device, change your plan, pay your bill, or even add minutes to your T-Mobile To Go phone.

“We’re all about giving our customers more,” says a committed Boszor.  “If you haven't come by yet, just stop in and let us show you.  Our store consultations are always free, and you can expect honesty, respect and straight answers to your questions.”

T-Mobile’s neighborhood store is located at 14875 Detroit Avenue in Lakewood City Center (aka, Marc’s Plaza) at Warren Road.  It's conveniently open seven days a week, so you can drop in any day!  Hours are 10 a.m. to 9 p.m. Monday through Saturday.  On Sundays, noon to 5 p.m.  Or give Timothy Boszor and the Lakewood team a call at (216) 221-4092 and learn how they can help you get more from your wireless service.

 

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